10 Methods To Fix Your Steam Remote Play Controller Not Working!

Last Updated on July 31, 2022

As long as you have a controller, you may play with other gamers via Remote Play Together. But, sometimes, you may have a problem like your Steam remote play controller not working.

If you encounter such issues, then follow these solutions: 

  • Verify game files integrity
  • The controller isn’t working
  • Keep updating your clients
  • Fix problems with the firewall
  • Reconfigure steam’s options
  • Verify the integrity of the game files
  • Verify your credentials
  • Verify your network
  • Contact remote play support

In this article, I will show you how to troubleshoot and fix the issue. So, whether you are having trouble getting your controller to connect or are experiencing poor performance, I have you covered. Let’s get started!

Remote Play Controller

What Is Steam Remote Play Controller?

Steam Remote Play Controller is a mobile app that allows you to play Steam games on your mobile device. It uses the Steam In-Home Streaming technology to stream your games from your computer to your mobile device.

You can use the Steam Remote Play Controller to play any game that supports In-Home Streaming, including games that do not support controller input. The Steam Remote Play Controller is accessible on the App Store and Google Play.

How To Use A Steam Remote Play Controller?

To use the Steam Remote Play Controller, you must have the Steam In-Home Streaming feature on your computer.

To do this, open the Steam client and go to Settings > In-Home Streaming. Make sure the “Enable streaming” option is checked.

Then launch the Steam Remote Play Controller app on your mobile device.

With In-Home Streaming enabled, the app will search for computers on your local network.

When it finds a compatible computer, it will connect to it and launch the Steam Big Picture Mode interface.

From here, you can browse your Steam library and launch any game that supports In-Home Streaming.

Why Is Steam Remote Play Controller Not Working?

There are a few possible reasons why your Steam remote-play controller might not be working. The most common reason is that the controller isn’t correctly paired with the device it’s trying to control. Here are some of them:

  • Compatibility issues with certain games or controllers
  • Not enough bandwidth to support the connection between the controller and the PC
  • Steam Remote Play is not configured correctly
  • The controller may be low on battery power
  • The controller is not synced correctly with the device.
  • The firmware of the controller may be outdated.
  • There might be some problems with the Steam Remote Play software itself.
  • The controller may be damaged.

10 Methods To Fix Steam Remote Play Controller Does Not Work

When you’re trying to use a Steam controller with Remote Play, and it’s not working, there are a few things you can try:

1. Check The Controller

Step: 1

You need to check if your controller is correctly connected to your PC. If it is not, then try reconnecting it.

Step: 2

check if your PC recognizes the controller. To do this, go to Control Panel > Devices and Printers. If your controller is not listed there, then it is not recognized by your PC.

Step: 3

you need to make sure that the controller is not damaged. If it is, then you will need to replace it.

Step: 4

check if the Steam Remote Play is appropriately configured. To do this, go to Steam > Settings > In-Home Streaming. Ensure that the Enable streaming option is checked and that the Controller Configuration is set to Automatic.

2. When Both Players Cannot Play

There are a few things that you can do to fix this issue:

  • Check if the controllers are paired adequately with the Steam Link. If they are not, try reconnecting them.
  • Make sure that both controllers are set to the same player number.
  • Restart the Steam Link and try again.
  • When all else fails, you can try connecting the controllers to the PC directly and see if that works.
  • If it does, the issue is likely with the Steam Link itself.
  • In this case, you can try updating the firmware or contacting Steam support for further assistance.

3. When 1 Player Cannot Play

  • Check to see if the controller is correctly paired with the Steam Link. If it is not, try repairing it.
  • Ensure the controller is turned on and the batteries are not low.
  • Check to see if the controller is connected correctly to the Steam Link. If it is not, try reconnecting it.
  • Try restarting the Steam Link.

If none of the above steps work, try resetting the controller by holding the reset button for 5 seconds.

3. Verify Game Files Integrity

If you are having trouble with your Steam Remote Play controller, one potential fix is to verify the game file’s integrity. This can be done by following these steps:

  1. Start Steam and go to your Library
  2. Right-click on the game that is having issues and select “Properties.”
  3. In the “Local Files” tab, click “Verify Integrity of Game Files.”
  4. Steam will now check the files and ensure they are valid. This process may take a few minutes.

After completing the verification process, try relaunching the game and see if the controller works.

If it still does not work, you may need to try other potential fixes, such as updating your controller drivers or reinstalling the game.

4. Keep Updating Your Clients

There are a few things that you can do to keep your clients updated.

First, install the Steam client’s latest version on your computer.

You can do this by opening the Steam client and clicking on the “Steam” menu at the top of the window. Then, click on “Check for updates.”

If there are any updates available, make sure to install them.

Once you have the latest version of the Steam client installed, try restarting your computer.

It will ensure that all Steam files are up-to-date and that any new features or changes are appropriately implemented.

5. Fix Firewall Problems 

If you have a firewall problem that is causing your Steam Remote Play controller not to work, there are a few things you can try to fix the issue.

  • First, make sure that your firewall is set to allow all incoming and outgoing traffic for Steam.
  • If that does not fix the problem, you can try adding an exception for Steam in your firewall.
  • Finally, if neither of those solutions works, you can try temporarily disabling your firewall.

If that solves the problem, you will need to consult your firewall’s documentation to figure out how to properly configure it to work with Steam.

6. Reconfigure Your Steam’s Options

If you are having trouble using the Steam Remote Play controller, you may need to reconfigure some of Steam’s options. Here’s how:

  1. Open Steam and go to the Settings menu.
  2. Select Controller from the list of options on the left side of the screen.
  3. Ensure the box next to Enable Steam Remote Play is checked.
  4. Using a wireless controller, check the box next to Use Wireless Controller.
  5. When using a wired controller, check the box next to Use Wired Controller.
  6. Click the Done button at the bottom of the window to save your changes.
  7. Try using the controller again. If it still doesn’t work, try resetting the controller by pressing the Reset button on the back of the controller.

7. Verify Your Credentials 

When you’re having trouble using a Steam Controller with Remote Play, you should make sure your credentials are up to date. Here’s how:

  1. Open the Steam Client and log into your account
  2. Go to the “Settings” menu and select “Controller Settings.”
  3. In the “Remote Play” tab, make sure the “Enable Remote Play” checkbox is ticked
  4. If prompted, enter your Steam credentials and click “OK.”
  5. Click “OK” to close the Controller Settings window
  6. Launch a game that supports Steam Remote Play
  7. When prompted, select “Allow” to enable Steam Remote Play controller support
  8. If you’re still having trouble, try restarting your computer and Steam Client

8. Check Your Network

  • Check that your computer’s IP address is set to Public.
  • Ensure that your network connection is not set to Metered.
  • Verify that you are not using a VPN.
  • Also, make sure that you have port forwarding set up correctly.
  • Check that your router’s firmware is up to date.

If you are still having trouble, please contact Steam Support.

9. Re-Enable Steam Remote Play Controller

If you have a Steam remote play controller that has been disabled, there are a few things that you can do to re-enable it. 

This process can be done by following the steps below:

  • The first thing that you need to do is to connect your controller to your computer.
  • Once your controller is connected, you need to open the Steam client.
  • From the main menu, go to “Settings.”
  • In the “Settings” menu, select “Controller.”
  • In the “Controller” menu, select “General Controller Settings.”
  • In the “General Controller Settings” menu, ensure that the “Steam Remote Play” checkbox is checked.

After following the steps above, your Steam remote play controller should be re-enabled, and you should be able to use it again.

10. Contact Remote Play Support

You can contact Remote Play support through the following channels:

  • Steam Remote Play Forums
  • Steam Discussions
  • Remote Play on Twitter
  • Remote Play on Facebook

If you are still having trouble, don’t hesitate to contact them through one of the channels above.

People Often Ask More

How Do I Assign A Remote Play Controller?

A compatible device must be used to access Steam by your buddy. Make use of the Steam Overlay (Shift+Tab) in-game. 

Select ‘Remote Play Together’ from your friend’s list by right-clicking on your friend’s name. You’ll be able to play with your buddy as soon as they accept your invitation.

How Do I Use A Ps4 Controller On Steam Remote Play?

Keep holding the PS and Share buttons on the PS4 controller until the pairing light appears and flashes. Find a gamepad controller in the list of Bluetooth devices. To connect to the PS4 controller, press the (A) button.

How Do I Get My Controller To Work On My Pc?

Plug and play, or use Bluetooth to connect. If you have Windows 10, you may even upgrade the controller’s firmware from your PC. 

Wireless Xbox One controllers may be used on a Mac without additional software; however, if you want to use your controller through USB, you’ll need additional software.

How Does Remote Play Together Work On Steam?

As long as you have a controller, you may play with other gamers via Remote Play Together. Even the mouse and keyboard may be shared.

While playing, you may access all of your voice chat and game volume controls in one spot.

Does Remote Play Together Need Controllers?

Although you may play with a keyboard and mouse, controllers are the best choice when using Remote Play. Every controller used by each player may be seen and managed in the Steam overlay for the host.

Why Is My Controller Not Connecting To My PC?

Wireless signals may be disrupted by USB devices, such as unsuitable or malfunctioning USB connections. 

Shut down your Xbox or PC and remove any USB devices from the system (wireless hardware, external hard drives, other wired controllers, keyboards, and so on). After a fresh start, reconnect the controller to your Xbox or PC and see if it works this time.

 

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