6 Effective Ways To Fix “Conexant Audio Device Could Not Be Found” Issue! 

Last Updated on July 19, 2022

One of my friends recently faced an issue with his Conexant audio. He was getting a “Conexant audio device could not be found”  message after starting the PC. When I got there to fix it, I had to try three different ways.

Then I noticed many people face the same issue, especially those who recently updated their windows to 10 or 11. So, I researched a lot and found some effective ways to fix it. 

The error message can also appear as “Failed to create Conexant Audio Factory. The SmartAudio will now exit.” So, if you have problems like 

  • Conexant audio device not found
  • Conexant sound not working 
  • Conexant audio driver not responding 
  • Conexant HD audio driver failed
  • Conexant sound not working 
  • Conexant SmartAudio problem, 

Then do not worry at all. Follow my instruction and perform some updates, installing, uninstalling, and setting changes to solve it quickly. 

Conexant Audio Device Could Not Be Found; Cause & Quick Fix 

The causes behind this Conexant audio problem are not so complicated to understand. Major Windows updates, driver updates, malware & viruses, improper settings, outdated drivers, or malfunction can trigger this issue. 

Whatever the reason is, the solution is available here. The solutions I’m going to share with you will solve any problem with Conexant audio. 

Some updates, installing, uninstalling, and setting changes are enough to eliminate this Conexant audio error message. Among them, driver update, rolling back driver, high definition audio, default sound, audio troubleshooter, and disabling enhancement are effective. 

I divided all the tasks into six sections according to their effectiveness. In detail, I will show you how you can perform each task. Before jumping into the detailed actions, let’s have a quick look at the solutions and tasks. 

SL. Solutions  Tasks 
1 Update 
  • Update the Conexant audio driver manually 
  • Update the drivers automatically 
2 Uninstall 
  • Uninstall the Conexant audio driver 
3 Settings 
  • Disable audio enhancement 
  • Disable automatic driver updates 
  • Change default sound format 
4 Software run 
  • Run the audio troubleshooter 
  • Run CxUtilSvc service 
  • Run MSConfig
5 Checking 
  • Check windows sound setting
  • Check the hardware 
6 Going back 
  • Rollback the driver 
  • Rollback the windows 

Solution 1: Stay Updated 

Devices with Conexant audio drivers can have issues, especially after any update. Conexant does not provide drivers on its official website. So, many go for third-party websites to download it, creating hassle. 

Download the latest Conexant driver package from your brand’s official support website. For example, Lenovo support, Dell support, HP support, etc. 

How To Update The Conexant Audio Driver Manually?

  • Hit Windows key + R together to open a Run
  • Type devmgmt.msc and hit Enter to open Device Manager.
  • Double click on the Sound, video, and game controllers option
  • Right-click on the Conexant option and press on Update Driver Software
  • Press on Browse my computer for driver software.
  • Find and select the folder where you kept the installed Conexant driver 
  • Click on OK.
  • Hit the Next button

How To Update The Drivers Automatically? 

If you do not want to do it manually, you can take help from secondary applications. These applications will update all the outdated drivers on your PC. 

  • Download Driver Easy and install it 
  • Run the application 
  • Hit the Scan option 
  • It will show you all the outdated drivers 
  • You can select the drivers you want to update 
  • You can also select Update All  

DriverFix is another application with the same service. You can scan and update the drivers by simply running this application. 

Solution 2: Perform A Uninstalling 

You need to uninstall the Conexant audio driver. You may ask how the audio will work if I uninstall the driver.

After uninstalling the driver, you need to restart the PC. After rebooting, your PC will automatically reinstall the driver and work fine.

How To Uninstall The Conexant Audio Driver? 

  • Hit Windows key + R together to open a Run
  • Type devmgmt.msc and hit Enter to open Device Manager.
  • Double click on the Sound, video, and game controllers option
  • Select the Conexant SmartAudio HD option 
  • Hit the Uninstall option and restart your PC

If the Conexant audio does not work after the reboot, you have to install it manually. Go to solution number 1; you will find how to reinstall or update the Conexant audio driver. 

Solution 3: Fix Some Settings 

If the updating and reinstalling do not work, you have to change some settings to fix the problem. 

Disabling audio enhancement, disabling automatic driver updates, and changing the default sound format will solve the Conexant audio error. 

Let’s see how you can fix these settings. 

How To Disable Audio Enhancement? 

  • From the right of your toolbar, right-click on the speaker icon 
  • Select the Sounds option 
  • Go to the Playback bar 
  • Select the device you are using 
  • Press on the Properties option at the bottom 
  • Go to the Enhancements bar 
  • Check the box besides Disable all sound effects 
  • Hit Apply, then Ok 

Watch this video so that you can perform the task properly. 

How To Disable Automatic Driver Updates? 

  • Go to your Control Panel 
  • Click on the System and Security option 
  • Select the System option from the list 
  • Go to the Advanced System Setting bar 
  • Now click on the Hardware tab 
  • Press the Device Installation Settings button.
  • From the pop-up window, check the box No (your device might not work as expected) 
  • Hit the Save Changes button 

Here’s a video to help you. 

How To Change The Default Sound Format? 

  • From the right of your toolbar, right-click on the speaker icon 
  • Now select the Playback Devices option 
  • Double click on the default playback device 
  • Press on the Advanced bar 
  • Under the Default Sound Format tab will find a list of bitrate 
  • Find the one that suits you 

Generally, 44 kHz is set by default. 48 kHz is suitable for music creation, audio, and video. You have to choose the one that works fine with your device. 

Solution 4: Run Some Software Change 

Some inbuilt software on your PC can solve the Conexant audio problem. Audio troubleshooter, CxUtilSvc, and MSConfig are such operations. All you have to do is to run them.  

How To Run The Audio Troubleshooter? 

  • Go to the Settings option from the Start menu
  • Then select the Updates & Security tab
  • Select the Troubleshoot option from the list 
  • Find the Recording Audio option 
  • Click on the Run the troubleshooter tab 

The application will scan any fault with your audio and troubleshoot them. Also, you can follow their instruction and troubleshoot the problem manually. 

How To Start CxUtilSvc Service? 

  • Press Windows and R keys together 
  • In the Run dialog, type service.msc and hit Ok 
  • Find CxUtilSvc from the list and double-click on it 
  • Tap on the Start button 
  • Change the Startup Type option to Automatic
  • Hit Apply and Ok 
  • Restart your computer 

How To Run MSConfig Tool? 

  • Hit the Windows key + R together to open a Run
  • In the search box, type MSConfig
  • Open the Boot tab 
  • Select the Advanced option 
  • Check the box besides Maximum memory 
  • Now set the value to 3072
  • Set it to 4096; if 3072 is not available 
  • Restart your PC 

Solution 5: Do Some Checkings 

If the solutions mentioned above fail to work, you need to do some hardware and sound settings checks. These are not such complicated actions to take. 

Usually, when an audio device does not work, we take these basic actions initially. For our slightest eye rolling, these can be a mistake. 

Check The Sound Settings Of Your PC 

Check if your volume is audible. Ensure the sound on your pc is not muted. Increase the volume to see if the connected devices work properly or not. 

Check if the connected audio device is selected as the output device on the sound settings. Select both input and output devices correctly. 

Check The Hardware 

Check if any of the cables are damaged. A twisted, worn-out, or damaged wire can cause trouble for audio and sound settings. 

Also, check if the audio devices are connected to your PC through the correct cable and correct port. Do not mix up the ports with the cables. 

Solution 6: Going Back 

Rolling back the driver or rolling back the windows means going back to the previous version of the software. 

You did not update your software just to return to the previous version. So, I kept the rollback option as the final solution. If any solutions did not work, then we have nothing to do except go back. 

How To Roll Back The Driver? 

  • Hit the Windows key + R together to open a Run
  • Type devmgmt.msc and hit the Enter 
  • Double-click on the Sound, video, and game controllers option
  • Right-click on the Sound Driver 
  • Tap on the Properties and then the Driver 
  • Press on the Rollback Driver option 
  • Now hit Ok 

How To Roll Back The Windows? 

  • Go to the Settings on your computer 
  • Press on the Updates & Security option 
  • Tap on the Recovery option from the list 
  • Press on the Get started tab under Go back to the previous version 

Watch this video tutorial if you want more details. 

People Often Ask

What To Do When Conexant Audio Is Not Working?

Try Updating your drivers,  disabling audio enhancement, changing maximum memory, changing the default sound format, and running the Audio Troubleshooter.

How To Fix Conexant Audio Error In Windows 10?

Follow this setting Start> Device Manager> Sound, video game, and game controllers>Conexant audio driver> Properties> Driver> Update Driver. 

Can Realtek Be Used Instead Of Conexant?

No, it can not be. Realtek and Conexant are two different applications or chipsets. You can not exchange them on one computer. 

How To Enable The Conexant SmartAudio HD? 

Follow this: Device Manager> Sound video and game controllers> Conexant Audio Device> Update Driver Software> Search automatically for updated driver software. 

What Is Conexant SmartAudio High Definition?

It is a chipset that processes audio in a computer. With the help of this software, cAudioFilterAgent.exe runs the audio devices associated with it. 

Get Rid Of Conexant Audio Error 

The “Conexant audio device could not be found” issue is not something to panic about. Follow the solutions I recommended, and the problem will be solved. 

You don’t have to roam different sites for solutions. The solutions I gave are enough to fix this issue. Usually, after updating the latest Conexant audio drivers, the problem gets fixed. 

If updating the driver does not help, there are five other ways to solve it. Even after going back to the previous version, you can try to update the driver and windows again.